National Dealership Survey Reveals Widespread HR Needs


Canadian dealerships say they are looking for more people to fill needed positions in their operations.

That is the finding of a new national survey from the Canadian Automobile Dealers Association (CADA) that took a close look at dealership human resource needs and hiring projections. The results reveal a widespread need for skilled workers who can fill positions from service technicians to management and IT positions.

Of those dealers surveyed, 99.5 per cent plan on hiring at least one, and up to six people, while 44.7 per cent plan on hiring at least six, and up to 20 people within the next 12 months. Additionally, nearly five per cent plan on filling over 20 positions over the next year at their dealership.

The survey showed that 83.7 per cent of dealers will be looking to hire service technicians, while 70.5 per cent said they will be hiring for sales and leasing positions. Dealers also indicated needing to fill a variety of other positions, including those related to management, parts and service, administration, accounting, marketing, IT, finance, human resources, and detailing.

“Dealers across Canada are actively looking to hire and will be continuing to hire in large numbers in the foreseeable future,” CADA’s marketing specialist Astrid Mauger. “Our message is clear. Whether you are a recent graduate or have previous work experience, consider applying for a position at an auto dealership – a workplace which offers stable, well-paying jobs and in need of fresh talent to meet its growing business opportunities.”